Sherwood Violates Sunrockets Privacy Policy

Some of you that are exSunRocket customers may have received solicitations from Vonage. It was posted in a dslreports.com forum that one user had reason to believe that their customer information has been sold to Vonage. Their reasoning was as follows:

1. This users SunRocket account had both his name and his wife's name (hers being mispelled) on the account. The Vonage mailer had been addressed the same exact way(including the mispelling).
2. The Vonage mailer linked to a page on their website that specifically addressed displaced SunRocket customers. View the link here.
3. This user has never received Vonage mailings before this date.

Having reviewed the evidence, it is quite apparent that our information has been sold. Now the question is, is this a violation of policy?

SunRocket's privacy policy clearly states, "SunRocket does not sell, trade, or disclose personally identifiable information to third parties for unrelated marketing purposes."

SunRocket's privacy policy is still available online, here.

The real question, is whether or not the management of the liquidation process, Sherwood Partners, llc, is held responsible for violations of SunRocket's privacy policy. Personally, I think that as acting on behalf of SunRocket, they should be held responsible regarding SunRocket's privacy policy.

Chris

P.S. Just in case Sherwood Partners catches wind of this problem, I have made a copy of the Privacy Policy available here.