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Wednesday, January 30, 2008

Mac OS X: Cannot change volume

My wife recently had an issue where she could not change the volume on her laptop. When she turned it on, she would here the chime from the operating system as it shows the mac boot screen, but when in itunes, she could not get any sound from the laptop. I asked her some questions and did some research using Google and found out what had happened.

A few days ago she used her headphones to listen to some music without disturbing our napping infant. Well ever since then this problem has existed. I found out on the mac forums that someone else had a similar issue. When they plugged in their headphones they could hear sounds but when their headphones were pulled out there was no sound. The solution is to plug a pair of headphones into the headphone jack and unplug them repeatedly. For the guy in the forum it took 9 cycles of this to get his sound back, for my wife it took approximately 8. Strange but it worked.

Hope this helps.

Chris

6 comments:

Anonymous said...

I had the exact same problem! There was even a crossed over circle in the volume popup window that showed that I couldn't change the sound. But by unplugging and replugging the sound cable in the headphones jack (which goes to external speakers in my case), I was able to get the volume working again!
Thanks a million for writing down your experience! It helped me a lot!
Cheers,
Lars, Sweden

dommy said...

Hi! I also had the same problem, and in my case he headphone jack actually lit up until I plugged/unplugged the headphones about 10 times, then the jack did not light up anymore and I was able to change the volume once again.

Thanks a lot!

Anonymous said...

Same to me. Now my sound is back! Thx for posting such a useful information.

Anonymous said...

searched for this problem on google and this was the first post i got

great help, worked first time

thanks a million, i don't think i could've lived without my sound

Anonymous said...

same problem and thanks for the solution

MJG196 said...

This has been an ongoing problem for YEARS, but there is no true solution. If I have to plug/unplug a headphone jack to get sound - that is a temporary fix, not a solution.

Ugh!!